Monthly Archives: April 2014

29 
Apr

NATION SPEAKS TO NATION

Confusion

Recently, I delivered a series of voice workshops for a manufacturing company in Leicestershire.  My brief was to specifically improve communication between employees with multiple nationalities and accents.  As messages needed to be understood easily to keep the production line flowing, it was essential that all the team leaders understood the science of oral communication and how to improve their own ability to speak with clarity and purpose.

So what happens when you are receiving or delivering information with an accent?

  • The brain of the listener needs TIME to TRANSLATE the sounds being heard into words they understand.
  • The speaker needs to be aware of how long this process takes – SLOW the delivery.
  • Greater precision is needed in the formation of the speech sounds.  This may require strengthening of the tongue and lip muscles.

When we learn a foreign language we also inherit the individual speech patterns of the teacher.  This means that two people from, for example, Hungary who had learnt English from teachers who originally came from Canada and Wales, would sound different when speaking the same words.

There may also be a tendency to miss out some of our short linking words and this can also result in confusion.

So what are the key ways to help you achieve better communication in this work environment?

  • Be prepared to LISTEN properly.
  • TAKE YOUR TIME.
  • Make sure your FACE can be seen as lip-reading may also aid understanding.
  • OPEN THE MOUTH more to let out the sound.
  • LISTEN for the correct TUNES in the English intonation to improve your abilities.

Why is this important?  Well, we get annoyed when we can’t understand.  We think people are not considering us enough.  Most importantly – if a message is being delivered which affects the production process, it MUST be UNDERSTOOD.

Words are the start but do consider the VOICE TUNES too which give the words their precise meaning.

Consideration of this will help you:

Speak wisely

                Speak well

                        Speak Loud & Clear!

Contact:
Email: info@loudandclearuk.com
Phone: 0800 083 4082
Mobile: 07779519388

Twitter: @VoiceExpert

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Published Date: 29th April 2014
Category: Recent

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02 
Apr

Have you got…..Vocal Impact?

megaphone02

Have you ever thought about how often you or your staff use your voices to inform, persuade, sell and inspire?

Oral communication may be a neglected part of your business but it impacts on almost everything you do.  So, perhaps you should think more about it.

The Science
Within about seven seconds of opening your mouth the listener(s) have made subconscious decisions about you.
There are three areas where we focus specifically:

  • Volume – you must be easy to hear
  • Clarity – you must be easy to understand
  • Modulation – you must sound interesting

Being Loud Enough
Your vocal power comes from your breath so…..

  • REMEMBER TO BREATHE
  • ADD MENTAL IMPETUS
  • KEEP RELAXED

Being precise
Speak clearly to give a good impression

  • FINISH YOUR WORDS
  • CONTROL THE PACE
  • BE AWARE OF YOUR ACCENT
  • ALLOW PAUSES FOR THOUGHT

Being interesting
The ‘tunes’ we make are what engages someone and keeps them listening.

  • USE ALL YOUR PITCH RANGE
  • ENGAGE EMOTIONALLY WITH WORDS
  • USE INFLECTIONS TO POINT THE MEANING
  • LET TONE QUALITY SHOW FEELINGS
  • DON’T FORGET FACIAL EXPRESSION

Being sincere
To change habits you need a great deal of discipline and focus but if oral communication is a key part of your business day, you need to give it consideration.
The voice is a MARKETING and SALES tool.  You manage your team with it and influence customers directly. Get the equation right and you can really affect your bottom line.

So let’s SPEAK OUR WAY TO SUCCESS!

Contact:
Email: info@loudandclearuk.com
Phone: 0800 083 4082
Mobile: 07855 685124

Twitter: @VoiceExpert

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Published Date: 2nd April 2014
Category: Recent

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